How to Contact Delta Customer Service

Delta Airlines is the United States' designated legacy airline and North America's seventh-largest airliner. Several carriers in the aviation sector are well-known for their excellent operations. However, none of them can match the standard maintained by Delta. 

Customers may need to contact Delta customer service if they have had a problem with their flight, baggage, or ground transportation problems and can't solve it. They may also help with other issues such as getting reimbursed for expenses due to delays, lost baggage, weather delays, flight cancellations, and other problems.

Delta has several ways to reach them, including live chat, telephone, and email. The airline company also has an online form for customers to fill out. Regardless of the chosen means of contact, customers can rest assured that they will get excellent support. This is reflected in Delta's top rating on the American Customer Service Satisfaction Index. 

How Do I Contact Delta Customer Service via Phone?

The purpose of contacting Delta customer care via phone is to get quick assistance on problems related to flights and other services provided by the company. Most people prefer this method since it can help them speak with a representative of the company directly. Below are some dedicated customer service numbers: 

• (800) 455-2720 for general inquiries
• (800) 727-1111 for Delta Vacations packages
• (800) 325-8224 for baggage issues
• (800) 325-1999 for flight information
• (800) 221-1212 for general sales and services inquiries
• (800) 847-0578 to request for refund
• (404) 714-4662 for revenue recovery
• (800) 325-3999 for information on SkyMiles
• (800) 831-4488 or (404) 209-3434 for disability assistance

Pros of Contacting Delta Customer Service by Phone

• The phone lines are available to callers 24/7
• Tiered support is available

Cons of Contacting Delta Customer Service by Phone

• Support is not available to customers who made bookings through third-party travel companies
• Long wait time

How Do I Contact Delta Customer Service via Live Chat?

Live chat on the official site or on the Fly Delta App is another way to reach Delta Customer Service. To use live chat:

• Visit the company website
• Click the contact us button in the top right-hand corner
• Select the 'connect via' option in the drop-down menu
• Send a message and wait for a response

Pros of Contacting Delta Customer Service by Live Chat

• You will receive a response within 10 to 15 minutes
• Live chat conversations can be recorded

Cons of Contacting Delta Customer Service by Live Chat

• Dependent on good internet connection
• Tiered support is not available

How Do I Contact Delta Customer Service on Twitter

Delta has an official Twitter account for customers on social media. Besides getting information on new products and services via the official handle, customers can also get support for their issues. 

Pros of Contacting Delta Customer Service on Twitter

• It is fast, with a short wait time
• Conversations can be recorded

Cons of Contacting Delta Customer Service on Twitter

• Inconvenient for people that do not have Twitter accounts
• Tiered support is not available
• Fraudsters target customers who post their complaints online

How Do I Contact Delta Customer Service Via Email?

Delta airlines allow its customers who have issues related to baggage to complete an Online Claim Form. Likewise, SkyBonus users can send their requests or complaints by filling and submitting a dedicated web form. Customers who complete these forms receive responses via email. 

Pros of Contacting Delta Customer Service via Email

• Record of conversation is available for reference
• Best for giving detailed description of issues

Cons of Contacting Delta Customer Service via Email

• Long wait time of up to 48 business hours
• Tiered support is not available

Delta Customer Service Scams

Fraudsters target unsuspecting customers of Delta Airlines by offering them "discounted fares" or "rebooking fees." The ultimate goal is to trick the customer into sending money or sharing their sensitive, personal information like banking details. Delta customer service scams typically happen when an impostor rings up victims with a spoofed line or sends phishing emails. 

How to Avoid Delta Telephone Scams

A reverse phone search helps identify unknown callers and spot phone scams. This search provides the caller's registered name, address, and other publicly available information. More importantly, it shows if the phone number has been reported for scams before. Furthermore, consider enabling the call blocking features on your phone to detect and block spam calls, especially robocalls. You can also register your number on the National Do Not Call Registry to avoid unsolicited telemarketing calls.

How to Avoid Email Scams 

Delta customer service scams are more prevalent via email than on phone lines. Sometimes, the email may be informing you of a flight ticket you did not purchase. It is advisable not to open these emails, especially when you are sure you did not buy any tickets. 

Most Delta email scams are phishing scams sent to trick a customer into providing their personal information or banking details. Some of these emails may have a subject that reads 'Confirmation of your Delta Flight' and contains hyperlinks to a fake Delta website.

To avoid being scammed:

• Don't visit the site or download a file in an unsolicited email
• Contact Delta directly if you have doubts about an email
• Avoid responding to emails with urgent tones.

Does Delta Customer Service Do Callbacks?

Yes. Customers who cannot contact the customer service team via the methods listed above can schedule a callback. Here is how to get Delta to call you back:

• Visit Delta Airlines' website
• Navigate down the website to the "Need Help" section
• Click the 'Contact Us' link on the Help page
• Click the 'More' tab at the lower right corner of the page
• Schedule your callback

Five Reasons to Contact Delta Customer Service

Here are the five top reasons customers contact Delta Customer Service: 

1. Make Reservations

Some passengers may speak with a customer service agent to make reservations or get help with reservations. 

2. Change Tickets

Sometimes, passengers need to change a return ticket at an airport or make some time/date adjustments due to a change in plans. In this scenario, consider speaking with a Delta customer service agent.

3. Find Lost/Stolen Baggage

Customers may use live chat to quickly get help for lost or stolen baggage or use the webform on Delta's website.  

4. Book Choice Seats

Travelers who have trouble booking a specific seat or have questions about bookings may call or live chat customer service. 

5. Cancel a Ticket

Customers may call or chat with customer service to cancel a ticket if they bought the ticket from Delta.